- 1.79 billion people bought something online last year.
- 88% of all online shoppers perform online research before buying a product.
- 75% of customers expect help online within 5 minutes.
- 70% of small-to-mid-sized businesses are investing more into their digital presence.
- 70% of people think that digital payment methods will overtake cash and cards by 2030.
- Consumers plan to spend 30% to 50% more on things such as groceries.
- 48% of consumers who purchase items online are female.
- 36% of all small or personal businesses are making their sales on the internet.